Parys Parys

FAQs


A: Patients enrolled in pediatric protocols at the National Institutes of Health, up to their 30th birthday, and their families, are eligible to stay at The Children’s Inn.

A: If this is your first visit to The Children’s Inn, an NIH Clinical Center representative must submit a reservation request for a patient/family’s first visit before the family can stay at The Inn. The medical team will then send a referral form to The Inn. Additionally, return reservation requests for patients of NIAMS, NIMH and NIAID can only be submitted by their medical teams.

If you are a returning resident, you may make your reservation online or call us at 800-644-4660.

A: There is no charge to families for staying at The Inn.

A: Families may come to The Inn no more than 24 hours before their FIRST appointment and may stay no longer than 24 hours after their final clinical appointment. For international families, it is 48 hours before and after their appointments.

A: The Children’s Inn never closes. We operate 24 hours a day, 7 days a week. A Resident Services Manager is always onsite and available to answer questions and assist you with anything you need.

A: Yes. Due to the high demand for rooms, The Inn can become full. Families are encouraged to make reservations as soon as they know the patient’s appointment date to limit the chance of The Inn being full.

A: If The Inn is full, families are referred to their social worker, who will assist in making alternative arrangements. Families will also be added to a wait list, which is reviewed on a weekly basis.

A: The NIH has a campus shuttle that makes stops at The Children’s Inn. The shuttle runs from The Inn, to the Safra Family Lodge, the NIH Clinical Center, and the Metro, then back on Monday through Friday from 7:00 a.m. to 11:49 p.m. On weekends, the shuttle is available Saturday from 7:00 a.m. to 5:00 p.m and Sunday from 9:00 a.m. to 9:00 p.m.

The Children’s Inn offers a special car service for individual families traveling to and from local airports. Visit the During Your Stay page for more detailed information on how to obtain shuttle service while staying at The Inn.

A: There are three large communal kitchens where residents may cook their family’s favorite foods. Each kitchen has community refrigerators, stoves, microwaves, dishwashers and “help yourself” pantries with non-perishable food items for all families to use. Local organizations and community groups donate dinner for the entire Inn several nights each week as well. During the pandemic, The Inn provides three meals a day for families. Learn more.

A: In partnership with the NIH, The Inn offers trips to local grocery stores four times a week. Families may sign up for these trips at our Welcome Desk. Local grocery stores are also metro accessible.

During the pandemic, groceries are being delivered to The Inn. Families can sign up to receive grocery deliveries by visiting childrensinn.org/grocerylist or speaking to a Resident Services Manager.

A: Yes, there is WiFi throughout The Inn.

A: There is a television with a Roku equipped with Netflix and Disney+ in each guest room.

A: The Inn has a limited amount of strollers/car seats for family use. Please see the Welcome Desk for assistance.

For additional information on background checks, please review our Background Check FAQ.

A: You may contact The Children’s Inn at 301-496-5672 or email our Resident Services team at [email protected]. We are available 24/7.