2021 Annual Report 2021 Annual Report


In 2018, The Children’s Inn at NIH launched our #INN2025 strategic plan. To date, we have made considerable progress in accelerating our impact on medical discovery and care through our three strategic goals. Here is a look at our progress this year:

Goal One

Evolve to a State-of-the-Art Living Environment

In March, The Children’s Inn board of directors approved our Facility Master Plan. The plan innovatively reimagines common areas used by families to create a more open, inclusive environment that promotes interaction and recreation while incorporating smart, assistive technology. The Inn has also recently completed some much-needed renovations in the E-Wing of the building. All guest rooms in this wing now have ensuite bathrooms, bright and cheerful color palettes and updated artwork and furniture. One of the most exciting features of the E-Wing is the newly renovated kitchen, which features an open design with separate refrigerators and pantries for each family. The dining room features new and unique aesthetic components, including seating alcoves, beverage stations and a lounge area. An additional recent project is The Inn’s “Concept Room of the Future,” which features smart technology that allows residents to control lights, ceiling fans, digital frames, the television, and more at the touch of a button. Feedback from our families will guide decisions on future technologies for the remaining guest rooms.

Goal Two

Strengthen the Integration of Discovery and Care

We have been diligently working with the NIH to ensure that the needs of our children, young adults and their families align with patient recruitment needs and evolving patterns of care to better support families. To reduce the challenges families face while participating in studies at the Clinical Center, we are developing programs and services that foster a nurturing environment and facilitate connections at home and in the broader community. Families and researchers recently completed surveys to help identify current challenges, and a gap analysis is in progress to ensure alignment of goals and measure progress.

Goal Three

Maximize Community Support and Promote Financial Viability

This year, The Inn reviewed the scale, cost and financial model to support our strategic goals and meet our reserves target. Great strides have been made in budget management, cost containment and forecasting. We have also continued to diversify our stakeholders through engagement and outreach, including creating volunteer service opportunities for youth 17 years and younger and adults with disabilities. The Inn is also focused on a diverse and inclusive board of directors that fully represents the families we serve. As an organization, The Inn is committed to diversity, inclusion, and accountability to our stakeholders.

As we reimagine The Inn of the future, careful consideration needs to be given to funding future construction. One option is to launch a capital campaign. To test the feasibility of this idea, a consultant will be hired in July to determine an overall campaign structure, potential timeline and a viable fundraising goal.

There are many ways to support The Children’s Inn. Learn more about how you can help the children and families who call The Inn home.

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