House Guidelines

Just like any home, The Children’s Inn has rules and guidelines for it’s guests. We ask that you please follow the following guidelines during your stay, so that we may provide a safe and comforting place for all families who are visiting. Failure to comply with our rules may result in forfeiture of your privilege to stay at The Inn.

Sign-In and Out

All guests are required to sign-in and sign-out in the Resident Log Book located at the Welcome Desk every time they enter and leave the building. This is important so that staff may locate you in the event that a message needs to be relayed to you or in the event of an evacuation.

Supervision of Children

Parents are responsible for their children at all times. All children 16 years of age and under must be in direct line of sight of a parent or guardian. Children under the age of 18 may not be left at The Inn alone. If you need to leave The Inn and wish to leave your child in the care of another Inn resident, you and the temporary caregiver must discuss the arrangement with the Resident Services Manager.

Activity Supervision

During structured or unstructured activities, you are responsible for your child. If another adult will be supervising your child during an activity, please see the Resident Services Manager.

Security Cameras

The Inn has closed circuit security cameras installed both inside the building and around the outside perimeter. These cameras are for the safety and security of you and our facility. Cameras are not located in any spaces that are considered private.

Visitors of Residents

All visitors not residing at The Inn must sign-in at the Visitor Log at the Welcome Desk and complete a Day Visitors Registration Form. Guests must let the Welcome Desk volunteers know when they arrive and when they leave. Guests will be asked routine health screening questions.

Quiet Hours

Please be considerate of other guests by keeping noise at a very low level from 9:00 p.m. to 8:00 a.m.

Keys

You will receive one or more key cards for entrance to your room. You will also have a mailbox and a pantry key in your welcome bag. To prevent loss of keys, please return the keys to the front desk during the check out process.

Illegal Drugs/Alcohol/Smoking

Illegal drugs, tobacco, and alcohol are prohibited at all times in or around The Inn.

Firearms and Weapons

Firearms or weapons of any kind are prohibited in or around The Inn.

Evacuation

If you must evacuate The Inn, please calmly proceed to the nearest evacuation door and gather at the far right corner of the parking lot in front of The Inn. Please cooperate with Inn staff if an evacuation becomes necessary by immediately exiting the building.

Housekeeping/Room Checks

Families are responsible for keeping their rooms, including the bathroom, clean at all times. There are vacuum cleaners and cleaning kits available in the used linen rooms. Families are also responsible for cleaning dishes, pots and kitchen utensils immediately after use and placing all items properly in the dishwasher for thorough cleaning. Please keep food out of resident rooms and carpeted areas. Routine room and kitchen checks will be performed daily by Inn Housekeeping staff.

NOTE: Housekeeping staff is not responsible for cleaning up after families residing at The Inn.

Waste

Dispose of any biohazardous waste—waste coming from the human body—in MPW boxes in the used linen rooms. Diapers, latex gloves, and bandages also should be disposed of in the MPW boxes.

Maintenance

If your room requires maintenance (A/C or heat failure, toilet or shower problems, etc.), please report the problem to the Resident Services Manager immediately. Please be aware that NIH maintenance or Inn staff may enter your room to perform the requested maintenance or to remedy problems reported before your arrival.

Length of Stay

The Children’s Inn at NIH is a temporary home for pediatric patients enrolled in research protocols and their families during visits to the NIH. Pediatric patients and their families will be provided with accommodations at The Inn for up to 120 consecutive days based on medical need.

If you have any questions about your stay, please contact our Manager on Duty (MOD) at [email protected] or 301-451-1334.